If you are experiencing the error "Failed to retrieve directory listing" within FileZilla, then you may need to change your FTP encryption type.
First save your FTP details within the Site Manager of Filezilla ( File > Site Manager ) and make sure the "Encryption" option is set as "Only use Plain FTP (insecure)".
Now Save and then Connect via the saved details in Site Manager.
You can use your cPanel username and password to access all folders and files via FTP. However,...
If you want to increase/decrease the FTP Quota or to use an "Unlimited" FTP Quota but also want...
If you have created too many FTP User accounts and some of these have not been used and you want...
If you want to change main root FTP Account then you need to change the password of your cPanel...
